FAQS
Our unique business model and established relationships have given us access to products sourced from our worldwide network at the lowest prices guaranteed which we then pass onto to you - our valued customer.
Our partners provide tracking numbers so you can be rest assured you're in good hands and all of your purchases with us are backed by our 100% satisfaction guarantee.
- How much is shipping?
- Shipping is Free on all orders over £50.
- How long does it take for an order to arrive?
- This depends on the product ordered. When you complete your purchase, you will receive an email containing the shipping time frames to your property based on the product you purchased. Please see the table below as reference for Shipping Times. Please keep in mind, that processing can take 1-5 business days. In most instances we ship next business day.
| PRODUCTS TYPE: | SHIPPING TIMES: |
| Small and Light |
1-5 Business Days |
|
Bulky and Heavy |
10-14 Business Days |
- Can I have a tracking number?
- We provide a tracking number via email and our transport partner will keep you informed as to where your delivery is in their process
- Where are your warehouses located?
- We supply top quality furniture that is shipped from our partners warehouses throughout the UK.
- What Payment Options do you offer?
- You will be offered all the favourite payment options at checkout that you have come to rely and trust, as well as some that you might have not thought of. We also offer Interest Free Credit on many items via registered credit brokers.
- I ordered 2+ items, but only received one... where's my order?
- We have a large assortment of products stocked with various partners throughout the UK. When you order multiple items at a time, they may be shipped separately so they get to you faster. You may receive one item before the next.
